Welcome to Pillar 8: Connection

Build trust, belonging, and collaboration—so your community thrives together.

“Connection is why we’re here; it gives purpose and meaning to our lives.” — Brené Brown

Connection is the heartbeat of a healthy school. When leaders create psychological safety, listen well, and celebrate people, morale climbs and results follow. Connection doesn’t require grand gestures—just consistent presence, curiosity, and care.

Circle of hands coming together in teamwork

Introduction

Reflective Prompt

Think of someone on campus who needs to feel more seen. What small action could you take this week to connect?

Quick Poll (1–10)

How connected do staff and students feel to leadership right now?

Smiling educators chatting in a hallway

Where Are You Starting From?

Rate each statement from 1 (Never) to 5 (Always).

  1. I learn and use people’s names consistently.
  2. I initiate brief check-ins that are not task-related.
  3. I create spaces where staff and students feel safe to speak up.
  4. I actively listen without interrupting or rushing.
  5. I recognize and celebrate contributions publicly.
  6. I close the loop after feedback (what I heard, what we’ll do).
  7. I encourage cross-team collaboration and shared wins.
  8. I handle conflict directly and respectfully.
  9. I make time for community rituals (welcomes, shout-outs, traditions).
  10. I model kindness and curiosity—especially under pressure.

Scoring Guide
10–25: Early Awareness — Start with names, check-ins, and listening.
26–40: Growing Skills — Build recognition, loop-closure, and collaboration.
41–50: Thriving — Strong belonging and trust across your community.

Reflection: Which single behavior would most improve connection this month?

Download Self-Assessment (PDF)

Students and staff high-fiving in a corridor

Listen & Learn: “Leading Through Connection”

Practical ways to create psychological safety, recognition, and real belonging.

Guided Listening Worksheet (PDF)

Quick Knowledge Check

  • What signals psychological safety in a meeting?
  • What’s a simple, repeatable recognition habit?
  • True/False: Connection requires large blocks of time.
Group discussion with warm, inclusive body language

Put Connection Into Action

Choose one strategy to try this week.

Scenario Challenge

Two departments are blaming each other for a scheduling issue. What’s your move?

Show options
  1. Pick a side to end the conflict quickly.
  2. Facilitate a joint debrief: name shared goals, map facts, and co-create next steps. ✅ (Correct)
  3. Delay the discussion for a month and hope it cools off.
Colleagues collaborating around a table

Your 60-Second Connection Reset

A micro-practice to shift into warmth and presence before conversations.

  1. Set: One slow breath. Relax your shoulders and jaw.
  2. See: Picture the person’s best intent for 5 seconds.
  3. Say: Silently: “May we both feel heard and respected.”
  4. Start: Lead with a curious, open question.
Download Connection Reset Card
Calm shoreline evoking openness and ease

Self-Reflection Questions

  1. Who needs to feel more seen by you this week?
  2. Where might psychological safety be thin—and how can you strengthen it?
  3. What recognition ritual would best fit your culture?
  4. How will you model connection under stress?
Two people side-by-side in open conversation

Connection Recap & Next Steps

  • Small, consistent gestures build trust and belonging.
  • Psychological safety + recognition = stronger collaboration.
  • Model curiosity and care—especially when tension rises.

3-2-1 Reflection

3 insights · 2 actions this week · 1 message to your team

Mini Quiz

  • Name one behavior that increases psychological safety.
  • Give one quick recognition you could use tomorrow.
  • True/False: Connection takes too much time to do daily.
Sunrise symbolizing the path to the final pillar